We've been monitoring build health all day and have confirmed the issue was fully resolved at time of last blog.  Sorry for any impact this caused. 

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Update: Thu, May 16 2013 7:45 PM UTC - We believe the issue is mitigated now.  We are continuing to watch the system but overall service levels have returned to normal levels.

We appreciate your patience and sorry about the inconvenience.

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Update: Thu, May 16 2013 7:06 PM UTC - We are continuing the investigation, but attempting a few mitigation steps, which would help with clearing up the build queues. 

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Update: Thu, May 16 2013 5:06 PM UTC - We are continuing to investigate the issue with our partners and attempting determine the root cause.  We will provide an update as soon as we have more information.

Thank you for your patience.

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Initial Update: Thu, May 16 2013 2:47 PM UTC

We are seeing higher queue times on Hosted Build which results in slowness around the service.  We are actively engaged investigating this issue with our partners.  

We apologize for the inconvenience.

Thank you

Madhu Kavikondala

We are seeing higher queue times on Hosted Build which results in slowness around the service.  We are actively engaged investigating this issue with our partners.  

We apologize for the inconvenience.

Thank you

Madhu Kavikondala

Final Update: We deployed a fix that resolved the issue and we are back in business.  Sorry about the inconvenience.

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Update: Wed, May 15 2013 10:02 PM UTC - It appears like the issue is related to a few customer groups only.  We are rolling out a fix that helps mitigate the issue.  Will provide an update once the update has been rolled out and issue has been confirmed fixed.

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Initial Update: Wed, May 15 2013 9:38 PM UTC

We are actively investigating an issue where users are unable to connect to the service.  We will provide an update as soon as we have more details.

We apologize for the inconvenience.

Madhu Kavikondala